The recent tragedies in the workplace and on the UK transport network have shown how easy it is for businesses to suddenly find themselves having to explain to their customers and the media ‘what went wrong’ and ‘why it happened.’
Having a crisis management plan should be the norm for every organization dealing with the public but you also need a plan for handling crisis situations with the media. There are ways of saying things and matters that need to be explained, discussed in more detail and some things that need to remain under observation. If you don’t think you need a crisis media relations plan then you must already have one in place. If not, we would suggest you talk to us and let us explain what they are and how we can create one for you.